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Terms of Service

Welcome to BharatERP. These Terms of Service (“Terms”) govern your use of our software, website, and related services. By using BharatERP, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Definitions

  • “Company” – OPENLOGIC BUSINESS SOLUTIONS PVT LTD, the owner of BharatERP
  • “User” – any individual or business using BharatERP
  • “Services” – BharatERP software, website, support, and related offerings

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into agreements to use BharatERP.

3. Account Registration

  • Users must provide accurate and complete information during registration.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are liable for all activity under your account.

4. License & Usage Rights

  • BharatERP grants you a limited, non-transferable, non-exclusive license to use the software for your business.
  • You may not copy, modify, resell, or distribute the software without prior written consent.
  • Reverse engineering, decompiling, or tampering with the software is strictly prohibited.

5. Payment & Subscription

  • Some features require a paid license, subscription, or renewal.
  • Payments must be made in full before activation or renewal.
  • All fees are non-refundable unless required by law.
  • Failure to pay may result in suspension or termination of services.

6. Software Updates & Support

  • We may provide updates, enhancements, or bug fixes as part of the service.
  • Support is available during business hours via email, phone, or chat.
  • We reserve the right to discontinue or modify features at any time.

7. User Responsibilities

  • You agree not to use BharatERP for any unlawful or fraudulent activities.
  • You are responsible for the accuracy of all data entered into the software.
  • You must maintain backups of your data. While we take precautions, we are not responsible for accidental data loss.

8. Data Privacy

Your use of BharatERP is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

9. Intellectual Property

All rights, titles, and interests in BharatERP (including software, trademarks, logos, and documentation) remain the property of OPENLOGIC BUSINESS SOLUTIONS PVT LTD.

10. Third-Party Services

BharatERP may integrate with third-party services (e.g., payment gateways, APIs). We are not responsible for their availability, performance, or policies.

11. Limitation of Liability

  • BharatERP is provided “as is” and “as available.”
  • We do not guarantee uninterrupted, error-free, or secure use of the services.
  • To the maximum extent permitted by law, the company is not liable for lost profits, data loss, business interruption, or indirect damages.

12. Termination

  • We may suspend or terminate your account if you violate these Terms.
  • You may terminate your account by discontinuing use of the service.
  • Upon termination, all licenses granted under these Terms will cease.

13. Refunds & Cancellation

  • All payments are final unless otherwise stated in a written agreement.
  • Refunds may only be issued if required under applicable law.

14. Indemnification

You agree to indemnify and hold harmless OPENLOGIC BUSINESS SOLUTIONS PVT LTD from any claims, damages, or expenses arising from your use of BharatERP.

15. Changes to Terms

We may update these Terms at any time. Continued use of BharatERP after changes are posted constitutes your acceptance of the new Terms.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Guwahati, Assam, India.

17. Contact Information

If you have any questions regarding these Terms, please contact us:

OPENLOGIC BUSINESS SOLUTIONS PVT LTD
Email: support@bharaterp.com
Phone: +91 7636969184
Address: Guwahati, Assam, India

Last Updated: September 03, 2025